Shipping policy

Shipping Policy

At SofaGuard, we currently ship orders within the United Kingdom only.

Processing Time

Orders are usually processed within 1–3 business days after your order is placed.

Delivery Time

UK tracked delivery is usually estimated at 5–10 business days after dispatch.

Please note that delivery times are estimates and may vary depending on courier delays, public holidays, supplier processing, or circumstances outside our control.

Shipping Cost

We currently offer Free Tracked UK Delivery on all SofaGuard orders.

Order Tracking

Once your order has been processed and shipped, you will receive tracking information by email where available.

Incorrect Shipping Information

Please make sure your shipping details are correct before placing your order. SofaGuard is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided at checkout.

If you notice a mistake in your delivery details, please contact us as soon as possible.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery window, please contact us and we will help investigate the issue.

Contact

For shipping questions, please contact us.